Job Description
Our client is looking for an RMS Integration Coordinator to join our global revenue management team to assist with integration and administration initiatives in the use of client's Revenue Management and Reservation systems (Ideas G3 RMS and SynXis and Reserve CRS’s).
POSITION RESPONSIBILITIES:
The RMS Integration Coordinator is critical for supporting the regional/corporate teams by implementing client's existing and future revenue and reservation systems. This position will be responsible for several aspects of system implementation, system maintenance, and user profile configuration and provisioning in the Revenue Management System. Also, the role will assist with migration efforts related to Revenue Management as client upgrades its technology and application suite. This role ensures that all requisite conditions for installation or migration have been completed, including configuration in the Revenue Management system and in the CRS.
This position will work closely with the Global RM Operations teams. Preferred experience for this position includes IDeaS G3 (Including Rev Plan), Opera, Opera Cloud and SynXis. This position will be primarily working in US business hours and may need to flex slightly due to time zones.
To be successful in this role, full end-to-end understanding of client's systems and the periphery systems that influence them is key. This role will support and effectively communicate with hotels and the Global RM/RMS teams.
EXPERIENCE AND QUALIFICATIONS:
• IDeaS G3 RMS configuration and implementation experience required.
• Minimum 2 years SynXis CRS implementation and configuration experience required.
• Effective, efficient, and diplomatic in working remotely
• Effective working in an environment of detailed reporting and task tracking
• Fluency in Microsoft Office suite of applications
• Ability and willingness to operate in a fast-paced, complex system / corporate environment
• Requires understanding of revenue management systems and implementation of processes
• Ability to develop, deliver and improve implementation processes
• Coordination of implementation check lists to assist and guide hotels through pre, mid and post implementation
• Must be able to sit at a desk for up to 8 hours per day. Walking and standing are required for the remainder of the workday.
• Travel may be required but no more than 10% of the time based on needs.
• Requires grasping, writing, standing, sitting, walking, listening, and hearing ability and visual acuity.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, telephones, and other office equipment as needed
• Ability to develop and deliver implementation processes and checklists
• Ability to manage group and interpersonal conflict situations effectively
• Minimum of 2 years involved in a dynamic team environment
• Demonstrates a commitment to client's core values
EDUCATION:
Bachelor’s Degree required. Degree in Hotel Management or related field preferred
Salary/ Rate: $50-$60/hour (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week. Contract duration is 6 months with possible extensions. This position currently does not offer any benefits.
