Job Description
We are seeking a Senior Analyst to join our client's Global HR Technology department to supplement the ongoing work of the HRIT – ADP, Cornerstone and Fieldglass team. The Analyst will work to support, administer, and maintain our current systems, ADP in particular, as we embark on a multi-year process of transforming our technology platforms.
POSITION RESPONSIBILITIES:
• Provide production support, application maintenance and documentation
• Reviewing system updates/releases and communicating with impacted teams
• Communicating with other teams and downstream systems
• Assist with end user troubleshooting, including but not limited to researching and resolving system problems, system access issues, unexpected results, or process flaws
• Partner with team members to troubleshoot and resolve complex problems
• Assist with developing/delivering/maintaining end user training and system documentation as needed.
• Audit policies and controls to ensure legal requirements are met and provide plan for compliance, as necessary.
• Perform hands on system configuration and development/scripting as needed.
• Identify opportunities to improve systems through automation, process re-engineering and new/improved features
• Assisting with various ongoing audits
• Creating and maintaining user access accounts
• Importing large amounts of data
• Other duties as assigned
EXPERIENCE AND QUALIFICATIONS:
• Minimum 3 years’ experience working with ADP Enterprise (preferably V6)
• Strong organization, problem solving, and analytical skills
• Excellent interpersonal skills with a strong customer service orientation
• Reliability and ability to maintain confidentially required
• Strong oral and written communication skills
• Ability to work effectively both independently and as a member of a team
• Ability to multitask in a highly dynamic environment with a strong attention to detail and commitment to quality
• Strong learning agility; able to learn new skills, processes, and technologies quickly
PREFERRED SKILLS:
• Human Resources or payroll functional knowledge a plus
• Proficiency in Microsoft Office (Word, Outlook, Teams, OneNote, etc.)
• Intermediate to advanced Microsoft Excel skills (e.g. VLOOKUPs, Pivot Tables, etc.)
• Experience with a case tracking system such as ServiceNow desired
• Knowledge of Cornerstone OnDemand, SAP or other SaaS solutions a plus
Rate: $48-50/hour (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week . Contract duration is 6 months with possible extensions. This position currently does not offer any benefits.
