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Job Details

Enterprise Audio Visual Systems Specialist

Current job openings at Peterson Technology Partners
Current job openings at Peterson Technology Partners
Details
  • Req No : 106059
  • Number of Position : 1
  • Priority : High
Location

Dearborn, MI 48126, USA

Employment Type
  • Work Authorization Status : greencard, uscitizen
  • Duration : 6 months+
  • Location : Onsite
Technical Profile
  • Professional Experience : 5-7 years
  • Primary Skills : Audio Visual (AV) Support, Q-SYS, Shure ULX-D, AV Networking
  • Additional Notes : contract

Contact

Anant N Awatare

Anant N Awatare

anant@ptechpartners.com Peterson Technology Partners on LinkedIn

Job Description:

Our client is seeking an experienced Enterprise Audio Visual (AV) Systems Specialist to join their IT Infrastructure team. In this role, you will support, maintain, troubleshoot, and optimize the enterprise AV environment across all office locations.

The ideal candidate brings hands-on expertise with professional audio systems, enterprise AV networking, Microsoft Teams Rooms, and commercial AV technologies. This is a hands-on technical support position focused on ensuring the reliability and performance of conference rooms, executive boardrooms, training spaces, and company-wide collaboration technologies.

The Specialist partners closely with the IT Infrastructure and Facilities teams to deliver exceptional support and maintain a stable, dependable AV environment. This role reports to Manager, Infrastructure & Help Desk.

Responsibilities:

Support and Troubleshooting:

  • Support, maintain, and troubleshoot enterprise AV systems across multiple office locations.
  • Diagnose and resolve audio, video, control system, and networking issues throughout the AV signal chain.
  • Troubleshoot microphones, speakers, amplifiers, cameras, displays, touch panels, and room control equipment.
  • Identify and resolve hardware, software, and network-related AV issues.
  • Deliver calm, professional support to executives and staff during live events.

Audio Systems:

  • Maintain and support Shure wireless microphone systems, including:
    • Shure ULXD4 Digital Wireless Receivers
    • Shure ULXD4Q Quad Digital Wireless Receivers
  • Support Q-SYS audio systems, including:
    • Q-SYS CX-Q 2K4 Network Amplifiers
    • Q-SYS DSP environments
    • Audio routing and system health monitoring

AV Networking and Collaboration Platforms:

  • Maintain and troubleshoot NetGear AV Series switches, including the M4250-40G8F PoE+ AV switch.
  • Apply TCP/IP, VLAN, PoE, QoS, and multicast fundamentals within AV-over-IP environments.
  • Support Microsoft Teams Rooms and related conference room technologies.
  • Configure and support Dante audio networking across AV-over-IP environments.

Maintenance and Lifecycle Management:

  • Perform firmware updates and preventative maintenance on AV hardware.
  • Monitor system performance and proactively identify issues before they impact users.
  • Assist with hardware replacements, upgrades, and equipment lifecycle management.
  • Coordinate with third-party AV vendors when advanced support or warranty service is needed.
  • Maintain accurate documentation of AV systems, room inventories, and support procedures.

Event and Executive Support:

  • Provide technical support for executive meetings, company events, and high-profile presentations.
  • Participate in after-hours maintenance and emergency support as needed.
  • Perform other duties as assigned by management.

Qualifications:

Required:

  • 5+ years of experience supporting commercial or enterprise AV environments.
  • Strong troubleshooting skills with professional audio and video systems.
  • Hands-on experience supporting Shure ULX-D wireless microphone systems.
  • Experience supporting Q-SYS environments.
  • Experience with NetGear AV switches or comparable enterprise AV networking platforms.
  • Working knowledge of Dante audio networking.
  • Experience supporting Microsoft Teams Rooms.
  • Solid understanding of TCP/IP networking, VLANs, PoE, QoS, and multicast.
  • Proven ability to diagnose hardware, software, and network-related AV issues.
  • Excellent customer service, communication, and problem-solving skills.
  • Ability to prioritize multiple support requests in a fast-paced environment.

Preferred Certifications and Experience:

  • AVIXA CTS Certification
  • Q-SYS Level 1 or Level 2 Certification
  • Dante Certification
  • Shure Wireless Certification
  • Experience with Crestron or Extron control systems
  • Experience supporting executive boardrooms and conference centers
  • Familiarity with digital signage and PTZ camera systems

Working Conditions:

  • Extended periods (6+ hours per day) seated at a desk working on a computer.
  • Regular use of hands to operate a computer keyboard, mouse, and telephone keypad.
  • Occasional standing, climbing, balancing, stooping, kneeling, crouching, or crawling for extended periods.
  • Ability to lift up to 35 pounds as needed.

Salary/Rate: $40-$45/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

  • Helping every client make the best hiring decisions possible
  • Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi – Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

  • Conduct recorded video interviews
  • Transcribe interviews
  • Summarize candidate responses
  • Generate job-related insights
  • Streamline communication and scheduling

Please note that:

  • The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
  • The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

When applying for certain tech jobs, you may participate in:

  • A technical interview
  • A coding challenge
  • A case study
  • A client-specific assessment

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection: +

Every candidate’s profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate: +

At PTP, every candidate has the right to:

  • Request a non-AI interview path
  • Ask how your data is being used
  • Request access to transcripts or interview recordings
  • Request deletion of your AI-recorded interview
  • Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience.

Our Commitment: +

For more than 28 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.

We’re committed to a hiring process that is:

  • Transparent
  • Compliant
  • Equitable
  • Powered by innovative technology that enhances—not replaces—human judgment

Welcome to the future of hiring at Peterson Technology Partners.

We’re excited to learn more about you.

Equal Employment Opportunity: +

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.

Enterprise Audio Visual Systems Specialist

Current job openings at Peterson Technology Partners
Current job openings at Peterson Technology Partners
Details
  • Req No : 106059
  • Number of Position : 1
  • Priority : High
Location

Dearborn, MI 48126, USA

Employment Type
  • Work Authorization Status : greencard, uscitizen
  • Duration : 6 months+
  • Location : Onsite
Technical Profile
  • Professional Experience : 5-7 years
  • Primary Skills : Audio Visual (AV) Support, Q-SYS, Shure ULX-D, AV Networking
  • Additional Notes : contract

Contact

Anant N Awatare

Anant N Awatare

anant@ptechpartners.com Peterson Technology Partners on LinkedIn

Job Description:

Our client is seeking an experienced Enterprise Audio Visual (AV) Systems Specialist to join their IT Infrastructure team. In this role, you will support, maintain, troubleshoot, and optimize the enterprise AV environment across all office locations.

The ideal candidate brings hands-on expertise with professional audio systems, enterprise AV networking, Microsoft Teams Rooms, and commercial AV technologies. This is a hands-on technical support position focused on ensuring the reliability and performance of conference rooms, executive boardrooms, training spaces, and company-wide collaboration technologies.

The Specialist partners closely with the IT Infrastructure and Facilities teams to deliver exceptional support and maintain a stable, dependable AV environment. This role reports to Manager, Infrastructure & Help Desk.

Responsibilities:

Support and Troubleshooting:

  • Support, maintain, and troubleshoot enterprise AV systems across multiple office locations.
  • Diagnose and resolve audio, video, control system, and networking issues throughout the AV signal chain.
  • Troubleshoot microphones, speakers, amplifiers, cameras, displays, touch panels, and room control equipment.
  • Identify and resolve hardware, software, and network-related AV issues.
  • Deliver calm, professional support to executives and staff during live events.

Audio Systems:

  • Maintain and support Shure wireless microphone systems, including:
    • Shure ULXD4 Digital Wireless Receivers
    • Shure ULXD4Q Quad Digital Wireless Receivers
  • Support Q-SYS audio systems, including:
    • Q-SYS CX-Q 2K4 Network Amplifiers
    • Q-SYS DSP environments
    • Audio routing and system health monitoring

AV Networking and Collaboration Platforms:

  • Maintain and troubleshoot NetGear AV Series switches, including the M4250-40G8F PoE+ AV switch.
  • Apply TCP/IP, VLAN, PoE, QoS, and multicast fundamentals within AV-over-IP environments.
  • Support Microsoft Teams Rooms and related conference room technologies.
  • Configure and support Dante audio networking across AV-over-IP environments.

Maintenance and Lifecycle Management:

  • Perform firmware updates and preventative maintenance on AV hardware.
  • Monitor system performance and proactively identify issues before they impact users.
  • Assist with hardware replacements, upgrades, and equipment lifecycle management.
  • Coordinate with third-party AV vendors when advanced support or warranty service is needed.
  • Maintain accurate documentation of AV systems, room inventories, and support procedures.

Event and Executive Support:

  • Provide technical support for executive meetings, company events, and high-profile presentations.
  • Participate in after-hours maintenance and emergency support as needed.
  • Perform other duties as assigned by management.

Qualifications:

Required:

  • 5+ years of experience supporting commercial or enterprise AV environments.
  • Strong troubleshooting skills with professional audio and video systems.
  • Hands-on experience supporting Shure ULX-D wireless microphone systems.
  • Experience supporting Q-SYS environments.
  • Experience with NetGear AV switches or comparable enterprise AV networking platforms.
  • Working knowledge of Dante audio networking.
  • Experience supporting Microsoft Teams Rooms.
  • Solid understanding of TCP/IP networking, VLANs, PoE, QoS, and multicast.
  • Proven ability to diagnose hardware, software, and network-related AV issues.
  • Excellent customer service, communication, and problem-solving skills.
  • Ability to prioritize multiple support requests in a fast-paced environment.

Preferred Certifications and Experience:

  • AVIXA CTS Certification
  • Q-SYS Level 1 or Level 2 Certification
  • Dante Certification
  • Shure Wireless Certification
  • Experience with Crestron or Extron control systems
  • Experience supporting executive boardrooms and conference centers
  • Familiarity with digital signage and PTZ camera systems

Working Conditions:

  • Extended periods (6+ hours per day) seated at a desk working on a computer.
  • Regular use of hands to operate a computer keyboard, mouse, and telephone keypad.
  • Occasional standing, climbing, balancing, stooping, kneeling, crouching, or crawling for extended periods.
  • Ability to lift up to 35 pounds as needed.

Salary/Rate: $40-$45/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

  • Helping every client make the best hiring decisions possible
  • Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi – Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

  • Conduct recorded video interviews
  • Transcribe interviews
  • Summarize candidate responses
  • Generate job-related insights
  • Streamline communication and scheduling

Please note that:

  • The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
  • The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

When applying for certain tech jobs, you may participate in:

  • A technical interview
  • A coding challenge
  • A case study
  • A client-specific assessment

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection: +

Every candidate’s profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate: +

At PTP, every candidate has the right to:

  • Request a non-AI interview path
  • Ask how your data is being used
  • Request access to transcripts or interview recordings
  • Request deletion of your AI-recorded interview
  • Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience.

Our Commitment: +

For more than 28 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.

We’re committed to a hiring process that is:

  • Transparent
  • Compliant
  • Equitable
  • Powered by innovative technology that enhances—not replaces—human judgment

Welcome to the future of hiring at Peterson Technology Partners.

We’re excited to learn more about you.

Equal Employment Opportunity: +

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.

IT Staffing Firm - PTP