Cloud & IT Staffing Solutions in Chicago, Boston, Dallas
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Job Details

Site Reliability Engineer

Current job openings at Peterson Technology Partners
Current job openings at Peterson Technology Partners
Details
  • Req No : 105915
  • Number of Position : 1
  • Priority : High
Location

Irving, TX 75063, USA

Employment Type
  • Work Authorization Status : greencard, h4ead, l2ead, opt, uscitizen
  • Duration : 6 months+
  • Location : Onsite
Technical Profile
  • Professional Experience : 7 years
  • Primary Skills : SRE/DevOps, AWS, MongoDB, New Relic
  • Additional Notes : contract

Contact

Anant N Awatare

Anant N Awatare

[email protected] Peterson Technology Partners on LinkedIn

Job Description:

Our client is seeking a highly skilled Site Reliability Engineer (SRE) to join our Production Support team. This role is responsible for ensuring the reliability, performance, and stability of our production systems across AWS, MongoDB, and related application services. The ideal candidate has strong operational instincts, deep troubleshooting skills, and a passion for building resilient systems. 

Key Responsibilities and Duties:

Production Support & Incident Management:

  • Serve as a primary responder for production incidents, ensuring rapid triage, mitigation, and resolution.
  • Lead root cause analysis (RCA) and drive long-term corrective actions.
  • Maintain and improve incident response processes, runbooks, and escalation paths.
  • Collaborate with engineering, QA, and product teams to prevent recurrence of issues. 

AWS Infrastructure Operations:

  • Support and optimize AWS services such as EC2, ECS/EKS, Lambda, S3, CloudWatch, IAM, RDS, and VPC networking.
  • Monitor system health, performance, and capacity across cloud environments.
  • Implement infrastructure best practices around reliability, scalability, and cost efficiency.
  • Assist with deployments, environment configuration, and CI/CD pipelines. 

Database & Storage Support:

  • Manage and troubleshoot MongoDB clusters, including performance tuning, replication, backups, and failover.
  • Diagnose query performance issues and collaborate with developers on schema optimization.
  • Ensure data integrity, availability, and recovery readiness. 

Monitoring, Observability & Alerting:

  • Use New Relic, CloudWatch, and other observability tools to monitor application and infrastructure performance.
  • Build dashboards, alerts, and telemetry that provide actionable insights.
  • Continuously refine monitoring thresholds to reduce noise and improve signal quality. 

"Must Have" Specific Knowledge And Skills:

  • Experience with on-call rotations and 24/7 production environments.
  • Work cross-functionally with the various teams in the organization and help establish SLOs and achieve those SLOs.
  • 5+ years of experience in SRE, DevOps, Production Support, or similar operational roles.
  • Strong hands-on experience with AWS services and cloud-native architectures.
  • Proficiency with MongoDB administration and troubleshooting.
  • Experience with New Relic or similar APM/observability platforms.
  • Experience using additional tools like Postman, Intune, and Firebase, Service Now, Cloudwatch.
  • Strong understanding of Linux systems, networking, and distributed systems.
  • Solid scripting skills (Python, Bash, or similar).
  • 5+ years Monitoring and Alarming in all environments and familiar with tools like Mongo Charts, New Relic, Cloudwatch, Service Now.
  • Proven experience managing high-severity incidents and driving RCA processes.
  • Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, etc.). 

Additional Skills and Other Requirements:

  • Experience with container orchestration (ECS, EKS, Kubernetes).
  • Knowledge of message queues (Kafka, SQS, RabbitMQ).
  • Exposure to microservices architectures.
  • Certifications such as AWS Solutions Architect, AWS SysOps, or MongoDB DBA.
  • Working experience with IoT devices, and Microsoft Intune.

Salary/Rate: $65-$70/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

  • Helping every client make the best hiring decisions possible
  • Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi – Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

  • Conduct recorded video interviews
  • Transcribe interviews
  • Summarize candidate responses
  • Generate job-related insights
  • Streamline communication and scheduling

Please note that:

  • The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
  • The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

When applying for certain tech jobs, you may participate in:

  • A technical interview
  • A coding challenge
  • A case study
  • A client-specific assessment

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection: +

Every candidate’s profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate: +

At PTP, every candidate has the right to:

  • Request a non-AI interview path
  • Ask how your data is being used
  • Request access to transcripts or interview recordings
  • Request deletion of your AI-recorded interview
  • Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience.

Our Commitment: +

For more than 28 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.

We’re committed to a hiring process that is:

  • Transparent
  • Compliant
  • Equitable
  • Powered by innovative technology that enhances—not replaces—human judgment

Welcome to the future of hiring at Peterson Technology Partners.

We’re excited to learn more about you.

Equal Employment Opportunity: +

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.

Site Reliability Engineer

Current job openings at Peterson Technology Partners
Current job openings at Peterson Technology Partners
Details
  • Req No : 105915
  • Number of Position : 1
  • Priority : High
Location

Irving, TX 75063, USA

Employment Type
  • Work Authorization Status : greencard, h4ead, l2ead, opt, uscitizen
  • Duration : 6 months+
  • Location : Onsite
Technical Profile
  • Professional Experience : 7 years
  • Primary Skills : SRE/DevOps, AWS, MongoDB, New Relic
  • Additional Notes : contract

Contact

Anant N Awatare

Anant N Awatare

[email protected] Peterson Technology Partners on LinkedIn

Job Description:

Our client is seeking a highly skilled Site Reliability Engineer (SRE) to join our Production Support team. This role is responsible for ensuring the reliability, performance, and stability of our production systems across AWS, MongoDB, and related application services. The ideal candidate has strong operational instincts, deep troubleshooting skills, and a passion for building resilient systems. 

Key Responsibilities and Duties:

Production Support & Incident Management:

  • Serve as a primary responder for production incidents, ensuring rapid triage, mitigation, and resolution.
  • Lead root cause analysis (RCA) and drive long-term corrective actions.
  • Maintain and improve incident response processes, runbooks, and escalation paths.
  • Collaborate with engineering, QA, and product teams to prevent recurrence of issues. 

AWS Infrastructure Operations:

  • Support and optimize AWS services such as EC2, ECS/EKS, Lambda, S3, CloudWatch, IAM, RDS, and VPC networking.
  • Monitor system health, performance, and capacity across cloud environments.
  • Implement infrastructure best practices around reliability, scalability, and cost efficiency.
  • Assist with deployments, environment configuration, and CI/CD pipelines. 

Database & Storage Support:

  • Manage and troubleshoot MongoDB clusters, including performance tuning, replication, backups, and failover.
  • Diagnose query performance issues and collaborate with developers on schema optimization.
  • Ensure data integrity, availability, and recovery readiness. 

Monitoring, Observability & Alerting:

  • Use New Relic, CloudWatch, and other observability tools to monitor application and infrastructure performance.
  • Build dashboards, alerts, and telemetry that provide actionable insights.
  • Continuously refine monitoring thresholds to reduce noise and improve signal quality. 

"Must Have" Specific Knowledge And Skills:

  • Experience with on-call rotations and 24/7 production environments.
  • Work cross-functionally with the various teams in the organization and help establish SLOs and achieve those SLOs.
  • 5+ years of experience in SRE, DevOps, Production Support, or similar operational roles.
  • Strong hands-on experience with AWS services and cloud-native architectures.
  • Proficiency with MongoDB administration and troubleshooting.
  • Experience with New Relic or similar APM/observability platforms.
  • Experience using additional tools like Postman, Intune, and Firebase, Service Now, Cloudwatch.
  • Strong understanding of Linux systems, networking, and distributed systems.
  • Solid scripting skills (Python, Bash, or similar).
  • 5+ years Monitoring and Alarming in all environments and familiar with tools like Mongo Charts, New Relic, Cloudwatch, Service Now.
  • Proven experience managing high-severity incidents and driving RCA processes.
  • Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, etc.). 

Additional Skills and Other Requirements:

  • Experience with container orchestration (ECS, EKS, Kubernetes).
  • Knowledge of message queues (Kafka, SQS, RabbitMQ).
  • Exposure to microservices architectures.
  • Certifications such as AWS Solutions Architect, AWS SysOps, or MongoDB DBA.
  • Working experience with IoT devices, and Microsoft Intune.

Salary/Rate: $65-$70/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

  • Helping every client make the best hiring decisions possible
  • Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi – Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

  • Conduct recorded video interviews
  • Transcribe interviews
  • Summarize candidate responses
  • Generate job-related insights
  • Streamline communication and scheduling

Please note that:

  • The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
  • The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

When applying for certain tech jobs, you may participate in:

  • A technical interview
  • A coding challenge
  • A case study
  • A client-specific assessment

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection: +

Every candidate’s profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate: +

At PTP, every candidate has the right to:

  • Request a non-AI interview path
  • Ask how your data is being used
  • Request access to transcripts or interview recordings
  • Request deletion of your AI-recorded interview
  • Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience.

Our Commitment: +

For more than 28 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.

We’re committed to a hiring process that is:

  • Transparent
  • Compliant
  • Equitable
  • Powered by innovative technology that enhances—not replaces—human judgment

Welcome to the future of hiring at Peterson Technology Partners.

We’re excited to learn more about you.

Equal Employment Opportunity: +

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.

IT Staffing Firm - PTP