Job Description:

Our client is seeks a Specialist, to lead and train our Sales & Events Operations colleagues. You will be collaborating closely with the broader Hotel Operational Services Teams, and internal stakeholders within Global Operations, where you’ll be instrumental in continuing to make a leading hospitality company.

Position Responsibilities:

• Responsibilities include an introduction, execution of training, and deployment of Envision to our Sales & Events colleagues to help them achieve and support the customer expectations. This role will take direct ownership of tasks and training process needed to support teams in adopting systems in a way that creates efficient business practices and allows teams to deepen customers relationship and drive topline performance. This role will directly liaison with the on property Director of Sales & Marketing, Director of Sales, Operational leaders and General manager to translate their business objectives into real-world examples with various on-property roles across sales and events teams to ensure systems and process competency drive efficiencies and results. This role will require the management of multiple projects at the same time and will be reporting to the Sales and Events Systems Manager responsible for the project.
• Facilitator: Our deployment and onboarding processes will have both virtual and onsite components. This role will execute engaging both virtual and in-person classroom series to guide on-property teams through the build and learning processes needed to adopt meaningful use of systems.
• Lead the sales and events systems introduction, training, and deployment processes for proprietary sales and events systems. This includes guiding our on-property teams to the system configurations which best fit their market segment needs and team dynamics to result in the most efficient customer relationship and revenue-driving business practices.
• Development of training materials for use by the S&E team, the hotels, or our vendors. Training materials include slide decks, trainers' notes, and videos. 
• Maintain a relationship with internal teams globally that implement and train the systems installed. This is done through regular meetings and interactions conducted remotely with vendor counterparts during each project to discuss project needs.

Experience And Qualifications:

• Experience Required: 3+ years of hotel experience in both group sales and events management. With a keen understanding and experience with hotel application usage and business impact. While not a full-time traveling job, this role could require 50%-75% travel to champion the support of our hotel operations. 
• Fluency in speaking, written, and reading English and Spanish

Experience Preferred:

• Experience with Sales platforms, such as Envision, Delphi, etc.
• Hotel Sales & Events experience in Latin America 
• The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Location:

• Mexico or Spain based

Education:

• Bachelor’s degree in Hospitality Management or a related field

Salary/Rate: $20-$28/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

• Helping every client make the best hiring decisions possible
• Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi – Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

• Conduct recorded video interviews
• Transcribe interviews
• Summarize candidate responses
• Generate job-related insights
• Streamline communication and scheduling

Please note that:

• The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
• The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.