Cloud & IT Staffing Solutions in Chicago, Boston, Dallas
1

Job Details

Credentialing Application/Cactus Administrator

Current job openings at Peterson Technology Partners
Current job openings at Peterson Technology Partners
Details
  • Req No : 106058
  • Number of Position : 1
  • Priority : High
Location

Chicago, USA

Employment Type
  • Work Authorization Status : greencard, h1b, h4ead, l2ead, opt, uscitizen
  • Duration : 12 months +
  • Location : Remote
Technical Profile
  • Professional Experience : 7-9 years
  • Primary Skills : Cactus, Credentialing, symplr, Healthcare
  • Additional Notes : contract

Contact

Anant N Awatare

Anant N Awatare

anant@ptechpartners.com Peterson Technology Partners on LinkedIn

Job Description:

Our client is seeking a symplr/Cactus Application Administrator to support the administration, configuration, and day-to-day operations of the organization's provider credentialing platform.

The ideal candidate will have hands-on experience administering Cactus and familiarity with symplr Payer. Initially, this role will support the existing Cactus environment through year-end before transitioning to ongoing administration and configuration of the symplr platform. Intended to implement CVO by the end of 2026 with the new symplr platform and credentialling in 2027.

This position will partner closely with Credentialing Operations and IT to configure the application, manage security, troubleshoot production issues, support integrations, and implement ongoing system enhancements.

Responsibilities:

Application Administration:

  • Administer the Cactus and symplr credentialing applications.
  • Serve as the primary application administrator for day-to-day system support.
  • Configure application settings to meet business and operational requirements.
  • Maintain application documentation and configuration standards.

Security Management:

  • Create, modify, and terminate user accounts.
  • Configure and maintain security roles and user groups.
  • Manage role-based permissions and access requests.
  • Partner with Credentialing leadership to ensure appropriate security access.

Break / Fix Operational:

  • Remediating system outages affecting multiple or all users
  • Issue reporting
  • Troubleshoot:
    • User access issues
    • Application errors
    • Workflow issues
    • Module functionality
    • Production incidents
  • Coordinate issue resolution with internal IT teams and symplr support as needed.

System Configuration:

  • Configure and maintain:
    • Provider profiles
    • User-defined fields
    • Reference lists and dropdown values
    • Forms
    • Reports and queries
      • Develop and modify operational reports and queries.
      • Support recurring and ad hoc reporting requests.
      • Maintain scheduled report execution.
    • Packets and document bundles
    • Report Scheduler jobs
  • Support ongoing configuration requests from Credentialing Operations.
  • Integrations
    • Support and monitor application integrations including:
  • CAQH
  • NPDB
  • ABMS
  • Interface Monitor
  • Monitoring interface processing
  • Troubleshooting failed imports

System Updates:

  • Support application upgrades and patches.
  • Perform environment refreshes and database restores as needed.
  • Validate system functionality following maintenance activities.
  • Maintain system configurations across environments.

Required Qualifications:

  • 5+ years of experience administering Cactus in a healthcare environment.
  • Experience configuring provider credentialing applications.
  • Experience with:
    • Security administration
    • User groups and permissions
    • Forms and field configuration
    • Reports and queries
  • Experience supporting production healthcare applications.
  • Strong troubleshooting and analytical skills.
  • Excellent communication and stakeholder management skills.
  • Ability to work independently in a remote environment.

Preferred Qualifications:

  • Experience with symplr Payer or other symplr credentialing solutions.
  • Experience supporting provider credentialing operations.
  • Knowledge of:
    • CAQH
    • NPDB
    • ABMS
  • Healthcare payer or managed care experience.
  • Experience supporting application upgrades and vendor-managed SaaS platforms.

Preferred Technical Skills:

  • Cactus
  • symplr Payer
  • Provider Credentialing Systems
  • Security Administration
  • Application Configuration
  • Reports & Queries
  • SQL (preferred)
  • Microsoft Office

Salary/Rate: $60-$80/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

  • Helping every client make the best hiring decisions possible
  • Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi – Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

  • Conduct recorded video interviews
  • Transcribe interviews
  • Summarize candidate responses
  • Generate job-related insights
  • Streamline communication and scheduling

Please note that:

  • The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
  • The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

When applying for certain tech jobs, you may participate in:

  • A technical interview
  • A coding challenge
  • A case study
  • A client-specific assessment

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection: +

Every candidate’s profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate: +

At PTP, every candidate has the right to:

  • Request a non-AI interview path
  • Ask how your data is being used
  • Request access to transcripts or interview recordings
  • Request deletion of your AI-recorded interview
  • Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience.

Our Commitment: +

For more than 28 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.

We’re committed to a hiring process that is:

  • Transparent
  • Compliant
  • Equitable
  • Powered by innovative technology that enhances—not replaces—human judgment

Welcome to the future of hiring at Peterson Technology Partners.

We’re excited to learn more about you.

Equal Employment Opportunity: +

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.

Credentialing Application/Cactus Administrator

Current job openings at Peterson Technology Partners
Current job openings at Peterson Technology Partners
Details
  • Req No : 106058
  • Number of Position : 1
  • Priority : High
Location

Chicago, USA

Employment Type
  • Work Authorization Status : greencard, h1b, h4ead, l2ead, opt, uscitizen
  • Duration : 12 months +
  • Location : Remote
Technical Profile
  • Professional Experience : 7-9 years
  • Primary Skills : Cactus, Credentialing, symplr, Healthcare
  • Additional Notes : contract

Contact

Anant N Awatare

Anant N Awatare

anant@ptechpartners.com Peterson Technology Partners on LinkedIn

Job Description:

Our client is seeking a symplr/Cactus Application Administrator to support the administration, configuration, and day-to-day operations of the organization's provider credentialing platform.

The ideal candidate will have hands-on experience administering Cactus and familiarity with symplr Payer. Initially, this role will support the existing Cactus environment through year-end before transitioning to ongoing administration and configuration of the symplr platform. Intended to implement CVO by the end of 2026 with the new symplr platform and credentialling in 2027.

This position will partner closely with Credentialing Operations and IT to configure the application, manage security, troubleshoot production issues, support integrations, and implement ongoing system enhancements.

Responsibilities:

Application Administration:

  • Administer the Cactus and symplr credentialing applications.
  • Serve as the primary application administrator for day-to-day system support.
  • Configure application settings to meet business and operational requirements.
  • Maintain application documentation and configuration standards.

Security Management:

  • Create, modify, and terminate user accounts.
  • Configure and maintain security roles and user groups.
  • Manage role-based permissions and access requests.
  • Partner with Credentialing leadership to ensure appropriate security access.

Break / Fix Operational:

  • Remediating system outages affecting multiple or all users
  • Issue reporting
  • Troubleshoot:
    • User access issues
    • Application errors
    • Workflow issues
    • Module functionality
    • Production incidents
  • Coordinate issue resolution with internal IT teams and symplr support as needed.

System Configuration:

  • Configure and maintain:
    • Provider profiles
    • User-defined fields
    • Reference lists and dropdown values
    • Forms
    • Reports and queries
      • Develop and modify operational reports and queries.
      • Support recurring and ad hoc reporting requests.
      • Maintain scheduled report execution.
    • Packets and document bundles
    • Report Scheduler jobs
  • Support ongoing configuration requests from Credentialing Operations.
  • Integrations
    • Support and monitor application integrations including:
  • CAQH
  • NPDB
  • ABMS
  • Interface Monitor
  • Monitoring interface processing
  • Troubleshooting failed imports

System Updates:

  • Support application upgrades and patches.
  • Perform environment refreshes and database restores as needed.
  • Validate system functionality following maintenance activities.
  • Maintain system configurations across environments.

Required Qualifications:

  • 5+ years of experience administering Cactus in a healthcare environment.
  • Experience configuring provider credentialing applications.
  • Experience with:
    • Security administration
    • User groups and permissions
    • Forms and field configuration
    • Reports and queries
  • Experience supporting production healthcare applications.
  • Strong troubleshooting and analytical skills.
  • Excellent communication and stakeholder management skills.
  • Ability to work independently in a remote environment.

Preferred Qualifications:

  • Experience with symplr Payer or other symplr credentialing solutions.
  • Experience supporting provider credentialing operations.
  • Knowledge of:
    • CAQH
    • NPDB
    • ABMS
  • Healthcare payer or managed care experience.
  • Experience supporting application upgrades and vendor-managed SaaS platforms.

Preferred Technical Skills:

  • Cactus
  • symplr Payer
  • Provider Credentialing Systems
  • Security Administration
  • Application Configuration
  • Reports & Queries
  • SQL (preferred)
  • Microsoft Office

Salary/Rate: $60-$80/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

  • Helping every client make the best hiring decisions possible
  • Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi – Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

  • Conduct recorded video interviews
  • Transcribe interviews
  • Summarize candidate responses
  • Generate job-related insights
  • Streamline communication and scheduling

Please note that:

  • The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
  • The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

When applying for certain tech jobs, you may participate in:

  • A technical interview
  • A coding challenge
  • A case study
  • A client-specific assessment

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection: +

Every candidate’s profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate: +

At PTP, every candidate has the right to:

  • Request a non-AI interview path
  • Ask how your data is being used
  • Request access to transcripts or interview recordings
  • Request deletion of your AI-recorded interview
  • Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience.

Our Commitment: +

For more than 28 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.

We’re committed to a hiring process that is:

  • Transparent
  • Compliant
  • Equitable
  • Powered by innovative technology that enhances—not replaces—human judgment

Welcome to the future of hiring at Peterson Technology Partners.

We’re excited to learn more about you.

Equal Employment Opportunity: +

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.

IT Staffing Firm - PTP