1
Chicago, IL 60606, USA
Work Authorization Status : greencard, uscitizen
Location : Onsite
Job Description:
Salary: $140,000-$160,000 per year ( depends on experience level) & 12.5% bonus.
This role is a hands-on people and operations leadership position responsible for supporting critical business and banking applications, with a strong emphasis on production stability, batch processing, and technical ownership.
Overall Focus:
The ideal candidate will bring a strong IT operations background with experience supporting business‑critical systems, cloud technology, and production environments during and outside standard bank hours. The team already keeps the Bank running; the focus now is to elevate maturity, drive ownership, and foster innovation within application support. This role is accountable for end‑to‑end production ownership of supported applications, including availability, reliability, and recoverability.
Key Responsibilities:
Partner closely with:
Ensure effective communication both within IT and with business partners, translating technical issues into business‑relevant context, and holding delivery partners accountable for operability.
Maintain administrative access and oversight to support production changes and deployments.
Define, track, and improve operational metrics related to application stability, batch success rates, and support effectiveness.
Build team capability through coaching, development, and ensuring the right skills and behaviors are in place.
Support audit, risk, and compliance expectations typical of a banking environment, including change discipline, documentation, and control awareness.
Team Structure:
This manager will have direct responsibility for the entire application support team:
Technical Environment & Experience Needed:
Leadership Profile:
Preferred Background:
Work Schedule & Support Expectations:
Salary: $140,000-$160,000 per year ( depends on experience level) & 12.5% bonus.
Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.
For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.
Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:
As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.
To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.
These AI hiring tools help us:
Please note that:
If you prefer a non-AI interview format, we will gladly provide an alternative.
When applying for certain tech jobs, you may participate in:
We will always explain what to expect in advance so you can prepare with confidence.
Every candidate’s profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.
AI insights may assist with organization and evaluation, but final decisions are always human-driven.
At PTP, every candidate has the right to:
Our goal is to ensure you feel respected, informed, and supported throughout your experience.
For more than 28 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.
We’re committed to a hiring process that is:
Welcome to the future of hiring at Peterson Technology Partners.
We’re excited to learn more about you.
Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.
Chicago, IL 60606, USA
Work Authorization Status : greencard, uscitizen
Location : Onsite
Job Description:
Salary: $140,000-$160,000 per year ( depends on experience level) & 12.5% bonus.
This role is a hands-on people and operations leadership position responsible for supporting critical business and banking applications, with a strong emphasis on production stability, batch processing, and technical ownership.
Overall Focus:
The ideal candidate will bring a strong IT operations background with experience supporting business‑critical systems, cloud technology, and production environments during and outside standard bank hours. The team already keeps the Bank running; the focus now is to elevate maturity, drive ownership, and foster innovation within application support. This role is accountable for end‑to‑end production ownership of supported applications, including availability, reliability, and recoverability.
Key Responsibilities:
Partner closely with:
Ensure effective communication both within IT and with business partners, translating technical issues into business‑relevant context, and holding delivery partners accountable for operability.
Maintain administrative access and oversight to support production changes and deployments.
Define, track, and improve operational metrics related to application stability, batch success rates, and support effectiveness.
Build team capability through coaching, development, and ensuring the right skills and behaviors are in place.
Support audit, risk, and compliance expectations typical of a banking environment, including change discipline, documentation, and control awareness.
Team Structure:
This manager will have direct responsibility for the entire application support team:
Technical Environment & Experience Needed:
Leadership Profile:
Preferred Background:
Work Schedule & Support Expectations:
Salary: $140,000-$160,000 per year ( depends on experience level) & 12.5% bonus.
Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.
For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.
Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:
As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.
To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.
These AI hiring tools help us:
Please note that:
If you prefer a non-AI interview format, we will gladly provide an alternative.
When applying for certain tech jobs, you may participate in:
We will always explain what to expect in advance so you can prepare with confidence.
Every candidate’s profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.
AI insights may assist with organization and evaluation, but final decisions are always human-driven.
At PTP, every candidate has the right to:
Our goal is to ensure you feel respected, informed, and supported throughout your experience.
For more than 28 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.
We’re committed to a hiring process that is:
Welcome to the future of hiring at Peterson Technology Partners.
We’re excited to learn more about you.
Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.
