Job Description:

Our client is seeking a highly motivated Consumer & Market Insights Contractor to support the Commercial Analytics team during a temporary leave of absence. The role will focus on executing high-impact research initiatives and delivering insights that inform decision-making, create better guest experiences, and drive innovation. The contractor is expected to quickly integrate into ongoing workstreams.

You will support a Commercial Analytics team that is highly collaborative and passionate about our portfolio of brands and loyalty program. You will also work collaboratively with cross-functional partners such as Brands, Marketing, World Sales, Digital and Operations.

Position Responsibilities:

• Ability to onboard quickly (within 2-4 weeks) and take ownership of active research workstreams alongside an additional Consumer & Market Insights team member.
• Translate business questions into clear research plans and methodologies
• Manage priority initiatives related to:
• Global brand health tracking
• Guest experience analysis (post-stay survey)
• World of loyalty program and member insights 
• Macro trends and forecasting
• Ad-hoc research to inform direction for specific business initiatives 
• Synthesize multiple data sources (custom/primary research, syndicated, behavioral/transactional data) into cohesive narratives.
• Represent the voice of our consumers, guests and members to enable data-driven decision making across the business. 
• Develop executive-ready presentations and readouts.
• Work consultatively and collaboratively with key business partners (e.g., Brands, Marketing, World, and Operations).
• Manage external research suppliers (briefing/direction, timelines, deliverables, quality control).

Experience And Qualifications:

• 3+ years of hands-on custom consumer research and insights experience, preferably on the supplier side or a combination of supplier-side and client-side experience; experience within travel or hospitality industry is a plus.
• Bachelor’s degree in marketing, psychology, marketing research or related field required. While not mandatory, an MBA or a master's degree can be advantageous.
• Strong knowledge of data and statistical concepts; ability to synthesize multiple data sources (primary research, syndicated, behavioral data) 
• Proficient in survey development and managing research across both quantitative and qualitative methods.
• Proven ability to balance multiple stakeholders and priorities 
• Advanced proficiency in PowerPoint (visual storytelling) and Excel (data analysis) 
• Familiarity with Tableau or similar BI tools is preferred.
• Proficient in planning and project management
• Strong work ethic; self-directed and self-motivated with a developed curiosity and drive for results
• Excellent verbal and written communication skills as well as interpersonal and influencing skills; ability to articulate strategic implications with clarity and persuasiveness in an audience-appropriate manner

Education: 

• Bachelors degree required, Masters preferred

Salary/Rate: $50-$55/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

• Helping every client make the best hiring decisions possible
• Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi – Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

• Transcribe interviews
• Summarize candidate responses
• Generate job-related insights
• Streamline communication and scheduling

Please note that:

• The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
• The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.