Cloud & IT Staffing Solutions in Chicago, Boston, Dallas
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Job Details

PMS Deployment Lead - Opera Cloud

Details
  • Req No : 105743
  • Number of Position : 1
  • Priority : High
Location

Chicago, IL 60606, USA

Employment Type
  • Work Authorization Status : greencard, h1b, h4ead, l2ead, opt, tnvisa, uscitizen

    Duration : 6 months+

    Location : Onsite

Technical Profile
  • Position Title : PMS Deployment Lead - Opera Cloud
  • Professional Experience : 5
  • Primary Skills : Oracle Opera, RESERVE CRS, HotSOS, Medallia Concierge, Sertifi, Credit Card processing
  • Additional Notes : contract

Job Description:

Our client is looking for a qualified candidate to support Global portfolio of 1300+ hotels through the transition process to new Property Management Suite, Opera Cloud & Colleague Advantage. This role will be responsible for preparing the hotel configuration data used to build Opera, conducting project kickoff and training webinars, and migrating data to the new PMS. This will require interaction with hotel teams, vendors and regional teams across the globe.

This position requires 10% travel for onboarding and team meetings. 

Position Responsibilities:

  • Development of training material for use by the Deployment team, the hotels or our vendors. Training materials include slide decks, trainers’ notes, and videos.
  • Managing deployment to multiple properties simultaneously.
  • Conduct training webinars related to Property Management Suite as needed during hotel transition 
  • Collect, review and update hotel configuration data in accordance with Hyatt standards.
  • Maintain strong relationships with PMS vendors that will be supporting us with training and implementation efforts.

Experience And Qualifications:

  • Reservations, Front Office or related rooms operations experience (2+ years)
  • Hotel Supervisory Experience in Operations (2+ years)
  • Robust experience with business practices in use with Oracle’s Opera Property Management System
  • Experience in delivering and preparing training 

Preferred Skills:

  • Operations experience with RESERVE CRS, HotSOS, Medallia Concierge, Sertifi, Credit Card processing

Education: 

  • High school diploma/GED required and 3 years work experience in hotel operations.

Salary/Rate: $30-$40/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 27 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

  • Helping every client make the best hiring decisions possible
  • Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi – Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

  • Transcribe interviews
  • Summarize candidate responses
  • Generate job-related insights
  • Streamline communication and scheduling

Please note that:

  • The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
  • The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

When applying for certain tech jobs, you may participate in:

  • A technical interview
  • A coding challenge
  • A case study
  • A client-specific assessment

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection: +

Every candidate’s profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate: +

At PTP, every candidate has the right to:

  • Request a non-AI interview path
  • Ask how your data is being used
  • Request access to transcripts or interview recordings
  • Request deletion of your AI-recorded interview
  • Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience.

Our Commitment: +

For more than 27 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.

We’re committed to a hiring process that is:

  • Transparent
  • Compliant
  • Equitable
  • Powered by innovative technology that enhances—not replaces—human judgment

Welcome to the future of hiring at Peterson Technology Partners.

We’re excited to learn more about you.

Equal Employment Opportunity: +

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.

PMS Deployment Lead - Opera Cloud

Details
  • Req No : 105743
  • Number of Position : 1
  • Priority : High
Location

Chicago, IL 60606, USA

Employment Type
  • Work Authorization Status : greencard, h1b, h4ead, l2ead, opt, tnvisa, uscitizen

    Duration : 6 months+

    Location : Onsite

Technical Profile
  • Position Title : PMS Deployment Lead - Opera Cloud
  • Professional Experience : 5
  • Primary Skills : Oracle Opera, RESERVE CRS, HotSOS, Medallia Concierge, Sertifi, Credit Card processing
  • Additional Notes : contract

Job Description:

Our client is looking for a qualified candidate to support Global portfolio of 1300+ hotels through the transition process to new Property Management Suite, Opera Cloud & Colleague Advantage. This role will be responsible for preparing the hotel configuration data used to build Opera, conducting project kickoff and training webinars, and migrating data to the new PMS. This will require interaction with hotel teams, vendors and regional teams across the globe.

This position requires 10% travel for onboarding and team meetings. 

Position Responsibilities:

  • Development of training material for use by the Deployment team, the hotels or our vendors. Training materials include slide decks, trainers’ notes, and videos.
  • Managing deployment to multiple properties simultaneously.
  • Conduct training webinars related to Property Management Suite as needed during hotel transition 
  • Collect, review and update hotel configuration data in accordance with Hyatt standards.
  • Maintain strong relationships with PMS vendors that will be supporting us with training and implementation efforts.

Experience And Qualifications:

  • Reservations, Front Office or related rooms operations experience (2+ years)
  • Hotel Supervisory Experience in Operations (2+ years)
  • Robust experience with business practices in use with Oracle’s Opera Property Management System
  • Experience in delivering and preparing training 

Preferred Skills:

  • Operations experience with RESERVE CRS, HotSOS, Medallia Concierge, Sertifi, Credit Card processing

Education: 

  • High school diploma/GED required and 3 years work experience in hotel operations.

Salary/Rate: $30-$40/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 27 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

  • Helping every client make the best hiring decisions possible
  • Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi – Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

  • Transcribe interviews
  • Summarize candidate responses
  • Generate job-related insights
  • Streamline communication and scheduling

Please note that:

  • The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
  • The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

When applying for certain tech jobs, you may participate in:

  • A technical interview
  • A coding challenge
  • A case study
  • A client-specific assessment

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection: +

Every candidate’s profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate: +

At PTP, every candidate has the right to:

  • Request a non-AI interview path
  • Ask how your data is being used
  • Request access to transcripts or interview recordings
  • Request deletion of your AI-recorded interview
  • Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience.

Our Commitment: +

For more than 27 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.

We’re committed to a hiring process that is:

  • Transparent
  • Compliant
  • Equitable
  • Powered by innovative technology that enhances—not replaces—human judgment

Welcome to the future of hiring at Peterson Technology Partners.

We’re excited to learn more about you.

Equal Employment Opportunity: +

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.

IT Staffing Firm - PTP