Job Description:

Our client is seeking a Sales Process Associate to join their team. The Sales Process Associate is an individual contributor role that provides essential support to sales and sales management teams, ensuring that data is managed accurately and efficiently. This position supports both internal staff and customers by facilitating sales activities, maintaining documentation, and prioritizing work to achieve customer satisfaction and project excellence.

Core Responsibilities and Tasks:

• Perform entry-level tasks within sales processes or sub-processes, meeting established performance metrics
• Facilitate new customer set-up and gather necessary documentation (such as vendor forms, W9, certificates of insurance, etc.)
• Provide entry-level support to customer sales efforts, collaborating closely with customers and internal teams to resolve issues
• Distribute customer communications after sales and installations, and assist in resolving customer requests and problems, delivering customized responses as needed
• Review, edit, organize, and manage proposal documents, specifications, and supporting materials on internal platforms
• Support SAP part number processes and may assist with account mapping and order entry
• Assist with account management tasks, update CRM data as directed, and generate and monitor reports
• Review, submit, and track job packages; process return merchandise authorization (RMA) requests
• Execute other duties as assigned

Position Requirements:

Education:

• High school diploma or equivalent plus one year of applicable work experience, or Associate’s degree with demonstrated capability in comparable work

Knowledge & Experience:

• Strong communication skills
• Ability to communicate effectively within and across departments for alignment and information sharing
• Competence in understanding and executing entry-level organizational tasks with guidance
• Basic understanding of general business and sales concepts
• Familiarity with ERP and CRM systems (such as SAP)
• Basic knowledge of lean principles
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint

Salary/Rate: $20-$22/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

• Helping every client make the best hiring decisions possible
• Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi – Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

• Transcribe interviews
• Summarize candidate responses
• Generate job-related insights
• Streamline communication and scheduling

Please note that:

• The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
• The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.