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Job Details

Marketing Operations Specialist

Current job openings at Peterson Technology Partners
Current job openings at Peterson Technology Partners
Details
  • Req No : 105953
  • Number of Position : 1
  • Priority : High
Location

Chicago, IL 60606, USA

Employment Type
  • Work Authorization Status : greencard, h1b, h4ead, l2ead, opt, uscitizen
  • Duration : 6 months+
  • Location : Hybrid-3 Days/Week
Technical Profile
  • Professional Experience : 5 years
  • Primary Skills : Marketing Campaigns, ServiceNow, Braze, Sageflo Radiate, Salesforce
  • Additional Notes : contract

Job Description:

Our client is seeking a Marketing Operations Specialist to join their team. As the Marketing Operations Specialist will be responsible for executing and ensuring the quality of marketing campaigns for a defined portfolio of hotels. This role serves as the primary operational and execution partner to hotels, managing campaign QA, approvals, and deployment coordination while ensuring compliance with brand and CRM standards. This role will also serve as a cross-functional bridge to Field Marketing, for Field Marketing opted-in hotels, to ensure that Field Marketers are informed and have visibility into hotel-level campaign initiatives.

This is a highly detail-oriented and cross-functional role that combines campaign execution, stakeholder coordination, and operational support.

Position Responsibilities:

Distributed Email Operations

  • Manage hotel ticketing intake process and triage to cross-functional teams where applicable
  • Streamline process and support development of scalable workflows using ServiceNow

Campaign Quality Assurance & Approvals

  • Review and approve marketing campaigns to ensure:
    • Brand and design compliance
    • Content accuracy, grammar, and messaging consistency
  • Legal content compliance
  • Validate campaign functionality, including rendering, responsiveness, link accuracy, tagging and personalization logic
  • Facilitate and manage approval workflows across stakeholders

Campaign Execution Support

  • Coordinate campaign deployment with hotel, field marketing, CRM, and platform teams once approvals are secured
  • Ensure campaigns are executed according to established timelines and calendars

Compliance & Governance

  • Ensure all campaigns adhere to CRM governance, including audience rules and contact frequency guidelines, and content compliance guidelines
  • Identify risks or issues and escalate as needed

Stakeholder Coordination

  • Act as the primary point of contact for field marketing managers and assigned hotels where applicable
  • Ensure clear communication and alignment across stakeholders

Experience And Qualifications:

  • 2-4+ years of experience in marketing operations, email marketing, or CRM campaign execution
  • Experience with marketing automation platforms (e.g., Braze, Salesforce Marketing Cloud, HubSpot)
  • Strong attention to detail and quality assurance mindset
  • Ability to manage multiple campaigns and priorities simultaneously
  • Strong communication and stakeholder management skills
  • Experience supporting multi-location or franchise-based organizations
  • Familiarity with email marketing best practices
  • Experience in hospitality, travel, or related industries a plus
  • Experience with Braze and Sageflo Radiate (or other like platforms) a plus
  • Experience working in a team-oriented, collaborative environment.
  • Strong interpersonal and oral communication skills.
  • Highly self-motivated and directed.
  • Proven analytical and problem-solving abilities.
  • Strong customer service orientation.
  • Ability to maintain pleasant working relationships. 

Education:

  • High school diploma/GED required and 2-4 years work experience.

Salary/Rate: $40-$55/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

  • Helping every client make the best hiring decisions possible
  • Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi – Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

  • Conduct recorded video interviews
  • Transcribe interviews
  • Summarize candidate responses
  • Generate job-related insights
  • Streamline communication and scheduling

Please note that:

  • The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
  • The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

When applying for certain tech jobs, you may participate in:

  • A technical interview
  • A coding challenge
  • A case study
  • A client-specific assessment

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection: +

Every candidate’s profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate: +

At PTP, every candidate has the right to:

  • Request a non-AI interview path
  • Ask how your data is being used
  • Request access to transcripts or interview recordings
  • Request deletion of your AI-recorded interview
  • Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience.

Our Commitment: +

For more than 28 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.

We’re committed to a hiring process that is:

  • Transparent
  • Compliant
  • Equitable
  • Powered by innovative technology that enhances—not replaces—human judgment

Welcome to the future of hiring at Peterson Technology Partners.

We’re excited to learn more about you.

Equal Employment Opportunity: +

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.

Marketing Operations Specialist

Current job openings at Peterson Technology Partners
Current job openings at Peterson Technology Partners
Details
  • Req No : 105953
  • Number of Position : 1
  • Priority : High
Location

Chicago, IL 60606, USA

Employment Type
  • Work Authorization Status : greencard, h1b, h4ead, l2ead, opt, uscitizen
  • Duration : 6 months+
  • Location : Hybrid-3 Days/Week
Technical Profile
  • Professional Experience : 5 years
  • Primary Skills : Marketing Campaigns, ServiceNow, Braze, Sageflo Radiate, Salesforce
  • Additional Notes : contract

Job Description:

Our client is seeking a Marketing Operations Specialist to join their team. As the Marketing Operations Specialist will be responsible for executing and ensuring the quality of marketing campaigns for a defined portfolio of hotels. This role serves as the primary operational and execution partner to hotels, managing campaign QA, approvals, and deployment coordination while ensuring compliance with brand and CRM standards. This role will also serve as a cross-functional bridge to Field Marketing, for Field Marketing opted-in hotels, to ensure that Field Marketers are informed and have visibility into hotel-level campaign initiatives.

This is a highly detail-oriented and cross-functional role that combines campaign execution, stakeholder coordination, and operational support.

Position Responsibilities:

Distributed Email Operations

  • Manage hotel ticketing intake process and triage to cross-functional teams where applicable
  • Streamline process and support development of scalable workflows using ServiceNow

Campaign Quality Assurance & Approvals

  • Review and approve marketing campaigns to ensure:
    • Brand and design compliance
    • Content accuracy, grammar, and messaging consistency
  • Legal content compliance
  • Validate campaign functionality, including rendering, responsiveness, link accuracy, tagging and personalization logic
  • Facilitate and manage approval workflows across stakeholders

Campaign Execution Support

  • Coordinate campaign deployment with hotel, field marketing, CRM, and platform teams once approvals are secured
  • Ensure campaigns are executed according to established timelines and calendars

Compliance & Governance

  • Ensure all campaigns adhere to CRM governance, including audience rules and contact frequency guidelines, and content compliance guidelines
  • Identify risks or issues and escalate as needed

Stakeholder Coordination

  • Act as the primary point of contact for field marketing managers and assigned hotels where applicable
  • Ensure clear communication and alignment across stakeholders

Experience And Qualifications:

  • 2-4+ years of experience in marketing operations, email marketing, or CRM campaign execution
  • Experience with marketing automation platforms (e.g., Braze, Salesforce Marketing Cloud, HubSpot)
  • Strong attention to detail and quality assurance mindset
  • Ability to manage multiple campaigns and priorities simultaneously
  • Strong communication and stakeholder management skills
  • Experience supporting multi-location or franchise-based organizations
  • Familiarity with email marketing best practices
  • Experience in hospitality, travel, or related industries a plus
  • Experience with Braze and Sageflo Radiate (or other like platforms) a plus
  • Experience working in a team-oriented, collaborative environment.
  • Strong interpersonal and oral communication skills.
  • Highly self-motivated and directed.
  • Proven analytical and problem-solving abilities.
  • Strong customer service orientation.
  • Ability to maintain pleasant working relationships. 

Education:

  • High school diploma/GED required and 2-4 years work experience.

Salary/Rate: $40-$55/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

  • Helping every client make the best hiring decisions possible
  • Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi – Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

  • Conduct recorded video interviews
  • Transcribe interviews
  • Summarize candidate responses
  • Generate job-related insights
  • Streamline communication and scheduling

Please note that:

  • The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
  • The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

When applying for certain tech jobs, you may participate in:

  • A technical interview
  • A coding challenge
  • A case study
  • A client-specific assessment

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection: +

Every candidate’s profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate: +

At PTP, every candidate has the right to:

  • Request a non-AI interview path
  • Ask how your data is being used
  • Request access to transcripts or interview recordings
  • Request deletion of your AI-recorded interview
  • Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience.

Our Commitment: +

For more than 28 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.

We’re committed to a hiring process that is:

  • Transparent
  • Compliant
  • Equitable
  • Powered by innovative technology that enhances—not replaces—human judgment

Welcome to the future of hiring at Peterson Technology Partners.

We’re excited to learn more about you.

Equal Employment Opportunity: +

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.

IT Staffing Firm - PTP