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For more than a decade, enterprises have invested heavily in conversation intelligence platforms. And there’s been return on this investment, too. Across industries, AI is being used effectively to capture conversations, transcribe them, summarize, score, and visualize what’s needed, often in flashy dashboards. Vendors include CallMiner, Cresta, Five9, Invoca, Medallia, NiCE, Observe AI,...
If you’re running a Next.js application or any application that uses React Server Components in production, you really want to patch it. Now. Even if you just patched two weeks ago. It’s roundup time again, and this time out we’re covering the major cybersecurity...
Back in 1997, a man named Steve Haase was an insurance broker and senior vice president at the firm Hamilton Dorsey Alston Co. He’d had the notion of creating insurance to protect companies who had data stolen from servers (called Internet Security...
PTP Key Takeaways: AI is rapidly changing UI/UX, with AI building and using interfaces and creating new approaches. Agentic experience design (AX) means also considering agentic users from a design perspective. Most accessibility practices for humans also improve agent effectiveness. Effective AX can also improve agent transparency, guidance, and oversight. AI is here to stay. Amid debates about the limitations...
Top AI News Headlines Microsoft launches agent tracking tools under Agent 365 platform Anthropic’s Claude Code hits $1 billion in revenue in just six months of release OpenAI faces seven lawsuits for harmful delusions and encouraging suicide Investor Michael Burry calls AI boom a...

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