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More than half of service organizations are already using voice AI, with another third expecting to soon follow suit, per stats from Salesforce. And with nearly nine in 10
It’s sure not gotten any easier to find qualified tech talent. According to the IDC, 69% of US employers struggle to fill technical positions, with the
It turns out AI’s big IPO summer may not be as big as expected. While SpaceX delivered on its promises and raised more than $85 billion as
Tell me about yourself. 93% of hiring managers ask this question, making it probably the most commonly asked interview question of them all. It’s supposed to ease candidates in
Congratulations to the New York Knicks, who in June won their first NBA title since 1973. Just one week later, the ShinyHunters group published a trove of
What’s a better all-in-one option for your business: AI or SaaS? AI’s had a big impact on SaaS businesses—like wiping out a trillion dollars in stock value in one week. But it’s a trick question, since neither does it
ATLANTA, GA, June 23, 2026—Peterson Technology Partners (PTP) today announces the addition of David Sergile as Director of AI Solutions and Strategy. This is the latest move by
Voice AI is changing the way customer service gets done. With the adoption of AI surging in customer service overall (85% of service organizations), use
What skills are “untrainable”? It depends on whether we’re talking about people or AI. Both may be relevant here, but my focus is on what people can
The term “AI-washing” isn’t new. It may have been coined by the AI Now Institute at NYU back in 2019. As far back as 2020, Gartner reported 35% of survey respondents already admitting they
